SCH-EU-CRD — IE, LU (and shared EU baseline)
Sources: Directive 2011/83/EU · Directive (EU) 2019/770 · EUR-Lex summaries/guidance
- Pre-contract information: identity, characteristics, total price, duration, auto-renew, termination
- Withdrawal: 14 days for distance contracts; digital content exception only with prior express consent + acknowledgment of loss of withdrawal + confirmation
- Auto-renew: disclose renewal mechanics and charges before commitment
- Cancel: Store subscription management (IAP) + clear in-app manage link
- Liability: caps yield to mandatory CRD / national mandatory rights
- Forum: protective consumer jurisdiction rules may apply despite choice-of-law clauses
Google Play / Apple (all schedules)
- Play/ASC must enable only Human-confirmed sales countries
- Subscription management & refunds follow Store policies
- In-app: unchecked contractual consent · Privacy separate · Terms + Subscription Terms + Schedule links